Privacy and T’s & C’s

Effective Date: September 2024

At Online Growth, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or engage with us in any capacity. By using our website (onlinegrowth.co.za), you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information depending on how you interact with our website and services:

1.1 Personal Information

When you engage with us through contact forms, newsletters, or consultations, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any additional information you provide in communications with us.

1.2 Non-Personal Information

We automatically collect non-personal information about how you interact with our website, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited, time spent on pages, and navigation patterns
  • Cookies and similar tracking technologies (see Cookies section for more details).

2. How We Use Your Information

We use the information collected to improve our services and your user experience. Specifically, we may use your data for the following purposes:

  • Service Delivery: To provide the services you’ve requested, such as SEO or digital marketing consultations.
  • Communication: To respond to inquiries, send updates, and provide customer support.
  • Marketing: To send you promotional material about our services, if you’ve opted in to receive such communications.
  • Website Optimization: To improve our website’s functionality, content, and user experience by analyzing user behavior.
  • Compliance: To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following scenarios:

  • Service Providers: We may share data with third-party service providers (such as hosting or analytics services) that assist in operating our website and delivering our services.
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand user behavior and improve our services.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the proper functioning of the website.
  • Analytics Cookies: Help us track and analyze user activity, so we can improve website performance.
  • Marketing Cookies: Used to deliver relevant ads to users who have visited our site.

4.2 Managing Cookies

You can manage cookie preferences or disable them entirely through your browser settings. However, disabling cookies may limit some features on our website.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. These measures include encryption, secure servers, and regular security audits. However, please note that no online data transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Online Growth
Email: daniel@onlinegrowth.co.za
Website: onlinegrowth.co.za

General Terms & Conditions

1. Definitions

  • “We,” “Us,” “Our,” refers to Online Growth, the owner of this website.
  • “You,” “User,” “Client” refers to the individual or entity accessing and using our website and services.

2. Use of the Website

By accessing our website, you agree to use it in accordance with these Terms and Conditions, as well as all applicable laws. You may not use our website in any way that could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website.

3. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Online Growth or its content suppliers and is protected by international copyright laws.

You may not modify, reproduce, distribute, create derivative works from, publicly display, or commercially exploit any content from this website without express written permission from Online Growth.

4. Services

Online Growth provides digital marketing services including but not limited to SEO, PPC, website development, and consulting. By engaging in our services, you agree to the terms of the service contract or agreement provided at the time of hiring, which may include specific deliverables, timelines, and payment terms.

4.1 Service Availability

We strive to ensure that all services are available and performed as described. However, we reserve the right to modify or discontinue any service without prior notice. We will not be liable if any service is unavailable for any period due to technical issues or other factors beyond our control.

4.2 Third-Party Services

Our services may include the use of third-party tools, platforms, or software (e.g., Google Ads, WordPress plugins). You acknowledge that we have no control over these third-party services and are not responsible for their performance or any issues that arise from their use.

5. Payments and Billing

Payments for our services are due as outlined in the service agreement provided to the client. All fees must be paid in accordance with the agreed-upon schedule, and failure to make timely payments may result in service suspension or termination.

5.1 Refunds

We do not offer refunds for services that have been completed or where substantial work has already been undertaken. Any refunds will be considered at the sole discretion of Online Growth and will be subject to the specific terms of the service agreement.

6. Limitation of Liability

To the fullest extent permitted by law, Online Growth will not be liable for any direct, indirect, incidental, special, or consequential damages that result from:

  • The use or inability to use the website or services.
  • Errors, mistakes, or inaccuracies of content.
  • Personal injury or property damage of any kind.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

We will not be liable for any loss or damage that arises out of or in connection with the use of third-party services, including third-party tools or software integrated into our services.

7. Indemnification

You agree to indemnify, defend, and hold harmless Online Growth, its affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

8. Termination

We reserve the right to terminate or suspend access to our website or services immediately, without prior notice or liability, if you breach any of these Terms and Conditions. Upon termination, your right to use the services will cease immediately.

9. Confidentiality

Both parties agree to keep confidential any business, technical, or commercial information shared during the course of the business relationship. This includes any proprietary information, trade secrets, or details about your project that have been shared as part of our service delivery.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information when you visit our website or use our services.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to Terms and Conditions

We reserve the right to update or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website or services after any such changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Online Growth
Email: daniel@onlinegrowth.co.za
Website: onlinegrowth.co.za